Kromlech still operates and processes orders as usual.
Scroll below to learn what happens with the chosen shipping option for your order.
Postal and Courier services for United Kingdom - Update as of 5 January 2021
The Courier for the United Kingdom is still not available, but we can now send the packages by regular Postal services to the UK.
FedEx Courier Service (new option for USA and Canada) - Update as of 1 April 2020
We have good news for our customers from the USA and Canada. From now on you have option to select courier delivery in our store. Shipment within your country will be carried out by FedEx, and the delivery time will be only 5 to 9 days!
Please note that currently, during COVID-19 outbreak, it is the only form of transport that allows us to send your order.
If your order is already waiting for shipment and you would like to change the type of carrier to a courier then please write to us at firstname.lastname@example.org and we will tell you how to do it.
Polish Postal Service - Update as of 5th January 2021
Sadly, due to the air carriage being suspended by Poland, from the 16th of March 2020, we have limited possibility of sending international orders through Polish Postal Service.
As of now Polish Post accept only packages sent to the following countries (countries previously unavailable marked in red):
- Bosnia & Herzegovina
- Canary Islands
- Czech Republic
- Hong Kong
- New Zealand
- North Macedonia
- Republic of South Africa
- San Marino
- South Korea
- Sri Lanka
- Ukraine - excluding Crimea (including Sevastopol), Luhansk and Donetsk
- United Kingdom
All orders (both new and waiting) are being processed under standard procedures, and will be sent the first day international shipping via Polish Post is restored.
We are keeping abreast of any developments and will inform you as soon as the situation changes.
More from the Studio
We′ve said it before, but it bears repeating: the Kromlech Studio is still fully operational.
Worry not folks - our entire crew is following WHO technical guidance for protection against COVID-19. None of us experience signs of disease and wherever we can, we operate remotely.
With safety measures put into work, none of our projects are unhinged and all of our premieres are being processed in regular order.
Moreover - we are adding freebies to ALL orders - little things that will ease your pain of waiting for the packages!
We will continue to track the situation for any additional developments that may impact Kromlech.
Kromlech & Tabletop Scenics Teams