Our website uses cookies to ensure top quality of the services you receive in a way customised to your needs. If you do not change your cookies settings, you agree to have them saved on your end device. For further details, see the PRIVACY AND COOKIES POLICY. X

Shipping Update on COVID-19


Kromlech still operates and processes orders as usual. Scroll below to learn what happens with the chosen shipping option for your order.

As of 20th of March 2020, all Free Shipping orders (the ones over 150 EUR) with addresses in European Union, will be shipped via DPD courier service!

FedEx Courier Service (new option for USA and Canada) - Update as of 1 April 2020

We have good news for our customers from the USA and Canada. From now on you have option to select courier delivery in our store. Shipment within your country will be carried out by Fedex, and the delivery time will be only 5 to 9 days!
Please note that currently, during COVID-19 outbreak, it is the only form of transport that allows us to send your order.

If your order is already waiting for shipment and you would like to change the type of carrier to a courier then please write to us at support@kromlech.eu and we will tell you how to do it.

Polish Postal Service
- Update as of 10 April 2020
Sadly, due to the air carriage being suspended by Poland, from the 16th of March 2020, we have very limited possibility of sending international orders through Polish Postal Service. As of now Polish Post accept only packages sent to the following countries (countries previously unavailable marked in green):

- Belarus
- Belgium
- Bulgaria - Czech Republic - Estonia - Finland
- France - Germany
- Hungary - Latvia - Lithuania
- Romania - Slovakia
- Ukraine - excluding Crimea (including Sevastopol), Luhansk and Donetsk

All orders (both new and waiting) are being processed under standard procedures, and will be sent the first day international shipping via Polish Post is restored.
We are keeping abreast of any developments and will inform you as soon as the situation changes. DPD courier - Update as of 1 April 2020
As of 20th of March 2020, all Free Shipping orders (the ones over 150 EUR) with addresses in European Union, will be shipped via DPD courier service! DPD courier is still operating and available for European countries. Make sure that the address you provide is your household, as many restaurants and workplaces can be closed due to safety regulations. If you live in Europe and wish to change your shipping from Polish Post to DPD courier service, feel free to contact us over at support@kromlech.eu or our social media - we will arrange that!

More from the Studio

We′ve said it before, but it bears repeating: the Kromlech Studio is still fully operational.
Worry not folks - our entire crew is following WHO technical guidance for protection against COVID-19. None of us experience signs of disease and wherever we can, we operate remotely.
With safety measures put into work, none of our projects are unhinged. Gaming terrain series, Prime Legionary upgrades, even Orktober 2020 - all our premieres are being processed in regular order.Moreover - we are adding freebies to ALL orders - little things that will ease your pain of waiting for the packages!We will continue to track the situation for any additional developments that may impact Kromlech.

Sincerely, Kromlech & Tabletop Scenics Teams

Online store